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FAQContact usAutomatic recommendations
Automatic recommendations display related products using Shopify’s powerful recommendation algorithm. Automatic recommendations will appear after any Handpicked or Global recommendations in the cross-sells block.
- Choose whether to enable automatic recommendations.
- You can customize recommendations with Shopify’s Search and Discovery App.
- You can exclude selected products so they don’t appear as recommendations.
Enable automatic recommendations
In your Shopify admin:
- Go to Flash Cart > Cross-sells.
- Scroll to the Automatic recommendations section, click Enable automatic recommendations.
Recommended products will not appear when a storefront password is enabled.
Customize automatic recommendations
Product recommendations are automatically generated based on products in related collections, products that are commonly purchased together, or similar product descriptions. Recommendations improve over time with more customer and product information.
With Shopify's Search & Discovery app, you can customize which products are recommended.
Download Shopify's Search & Discovery app and learn how to choose recommended products for your store’s product pages.
Exclude products from automatic recommendations
By default, all published products may be included in automatic recommendations. You can choose to hide products so that they never show as cross-sell recommendations.
From your Shopify admin:
- Go to Flash Cart > Cross-sells.
- Scroll to the Select products to exclude from cross-sells section, search or browse your products to select those you want to remove from automatic recommendations.